FAQs for LED Posters & Display Solutions and Event Digital Signage
Quick answers to the most common questions about rentals, delivery, setup, content, and on-site support.
Knowledge Base
General LED Posters & Display Solutions Questions
What’s included with a rental?
Every rental includes professional setup + teardown for your LED Posters & Display Solutions. We confirm placement, power needs, and basic playback requirements. Delivery is quoted separately based on distance, access, and scheduling.
Do you provide on-site technicians?
Yes. Many events choose an on-site technician for playback, switching, troubleshooting, and cue-based support—especially for keynotes, live programs, and multi-screen setups.
What areas do you serve?
We serve the Mid-Atlantic and Northeast corridor including Delaware, Pennsylvania, New Jersey, Maryland, Washington DC, and New York.
How far in advance should I book?
For best availability, book 2–4 weeks in advance for standard events and 4–8 weeks for large conferences, multi-day programs, or complex installs.
Content + Playback
What content formats do you support?
Most systems support common formats like MP4 video and JPG/PNG images. If you’re not sure, send what you have—we’ll confirm the best export settings for your specific setup.
Can you help format my content?
Yes. We offer content formatting and playlist setup so your visuals look sharp and play smoothly.
Can you run sponsor loops, schedules, and announcements?
Absolutely. LED posters, TVs, and kiosks are perfect for sponsor loops, agendas, wayfinding, and real-time updates.
Logistics
Do you work with venues and planners directly?
Yes. We can coordinate with your venue, planner, or production team for load-in, power, placement, and timing.
What do you need from me to quote accurately?
Event date, city/venue, desired screen types/sizes, schedule/run-of-show, and whether you need content support or an on-site tech.
Do you offer indoor and outdoor options?
Yes—availability depends on the specific product and environment. Share your venue details and we’ll recommend the right solution.
Policies
What if my schedule changes?
Let us know as soon as possible. We’ll do our best to adjust delivery and staffing based on availability.